100 tk Help Center — Quick Answers to All Your Questions
From opening an account to payments, bonuses, and gaming rules — we're here to help every step of the way.
From opening an account to payments, bonuses, and gaming rules — we're here to help every step of the way.
Select the type of issue you're facing for a quick resolution
Registration, login, password changes & profile updates
A complete guide to depositing and withdrawing via bKash, Nagad, and Rocket
Welcome Bonus, Cashback, Free Spins & Promo Codes
Cricket Betting, Live Casino & Slots — Rules & Guidelines
Help with app download, installation, and technical issues
Account Security, 2FA Setup & Fraud Reporting
VIP Tiers, Points System & Exclusive Benefits
Reach our team via live chat, email, or phone
Everything you need at 100 tk — from creating your account to managing all your settings — is covered step by step below.
Go to the registration page, enter your mobile number or email, verify the OTP, and set a strong password. The whole process takes under 2 minutes.
Click "Forgot Password" on the login page. An OTP will be sent to your registered mobile number. Use it to set a new password.
Log in to your account and go to the "My Profile" section. You can update your name, email, date of birth, and contact information there.
Enable Two-Factor Authentication (2FA) from your Settings. Every login will require OTP verification, keeping your account secure.
A photo of your National ID or passport must be submitted before your first withdrawal. Verification is typically completed within 3–6 hours.
Depositing and withdrawing at 100 tk is straightforward. Transactions via bKash, Nagad, and Rocket are completed in just a few seconds.
Log in to your account and click the "Deposit" button. Select your preferred payment method — bKash, Nagad, Rocket, or Upay. Enter the amount (minimum 100 BDT) and confirm with your payment number. Your balance is usually updated within 30 seconds.
To withdraw your winnings, go to the "Withdrawal" section, enter the amount and your mobile banking number. Regular members receive their funds within 1–3 hours; VIP members within just 15–30 minutes.
KYC verification must be completed before you can make a withdrawal. Withdrawals must be made to the same number used for your deposit.
Learn more about the 100 tk bonus system and gaming rules
The welcome bonus is credited automatically when you make your first deposit after opening a new account. The bonus amount depends on the size of your first deposit. Once the wagering requirement is met, the bonus can be withdrawn.
Bonus funds can't be withdrawn directly — you need to wager a set amount first. For example, a BDT 100 bonus with a 10x wagering requirement means you need to place BDT 1,000 in bets. Full terms are listed on the promo page.
A portion of your total losses each week is returned to you as cashback. The cashback rate depends on your VIP level — ranging from 5% to 20% across tiers from Bronze to Diamond.
You can place bets before a match or in-play. Options include match winner, top batter, total runs, and more. Visit our betting guide page to understand how odds work.
Live blackjack, roulette, baccarat, and Dragon Tiger are available with real dealers. Table limits vary by game — please read the rules carefully before you start playing.
Slots run on RNG technology, so every spin is completely random. Set a budget before you play and use free spin bonuses to get familiar with the games first.
Many users new to online betting platforms run into all sorts of confusion early on. Where to click, how to deposit money, what the bonus terms mean — these questions tend to pile up fast. 100 tk-'s Help Center was built for exactly this reason — so every user can find solutions quickly and easily.
A lot of people assume that when something goes wrong on an online platform, there's no one to turn to. But 100 tk-things work completely differently. Our customer support team is available in Bengali, 24/7, all week long. Live chat responses average just 2–3 minutes. Email us and you'll get a detailed reply within 6 hours.
Deposit-related confusion is one of the most common issues we see at our Help Center. Many users get worried when their balance doesn't appear after sending money. In most cases, this is due to a temporary network delay and resolves automatically within 2–5 minutes. If it takes longer than 15 minutes, take a screenshot of your payment and reach out via live chat — issues are typically resolved within 30 minutes.
100 tkMany users also have questions about the bonus system. Welcome bonuses, daily login bonuses, and reload bonuses are all credited automatically — no separate application needed. If you're not receiving a bonus, go to Account Settings and make sure "Bonus Notifications" is turned on. If you have a promo code, enter it in the designated field at the time of deposit.
Many users also run into issues with the mobile app. On Android phones, 100 tk To install the app, first enable "Unknown Sources" or "Install from Unknown Apps" in your phone's settings. Then download the APK file from our download page and proceed with the installation. iOS users can download directly from the App Store. The app is only 15 MB, so installation is quick and straightforward.
Staying on top of your account security is essential. If an unknown person or website asks for your 100 tk Never share your login credentials with anyone. Our staff will never ask for your password or OTP over the phone or via message. If you suspect unauthorized access to your account, change your password immediately and notify our support team.
Another common question about the VIP program is how points are earned. The answer is simple: points are awarded automatically on every bet you place. The more you bet, the more points you earn. Once you reach the required points threshold, you move up to a higher VIP tier and unlock more benefits. Visit the Rewards page for the full breakdown.
About Responsible Gaming 100 tk Always play mindfully. If you feel like gaming is becoming more than just entertainment, use our self-exclusion or deposit limit tools. You'll find detailed explanations of these features in the "Responsible Gaming" section of the Help Center. Remember — play for fun, and never bet more than you can afford.
Whatever the issue, we're always here to help.
For the fastest support, use live chat. Average response time is just 2–3 minutes.
For detailed issues, send us an email. You'll receive a thorough response within 6 hours.
For urgent issues, speak directly with our team by phone. Support is available in Bengali.
Quick answers to the most frequently asked questions